I’ve always been a big fan of Amazon.com; they have a huge selection of products, a great website, and great customer service, not to mention the Kindle is awesome.  My fondness for the company may have reached fanboy level based on my latest interaction with Amazon’s customer service.

A few months ago I purchased an Xbox 360 Live subscription card from Amazon to extend my Live subscription and be able to keep watching Netflix movies.  Previously I had purchased the subscription cards on Ebay for a decent discount but decided to go with Amazon as the price was only slightly higher and I had always had a good experience with the company.  I received the card and somewhere between the office, the truck, the kitchen table, and my desk at home the card was lost.  I searched for it several times and eventually gave up.  I was about to purchase another card from Amazon when I thought to email them, explain the situation, and see if they could do anything for me.  I sent the email Sunday evening and received a response the next day that they would ship me a replacement.  Two days later (today), I received the card.

Amazon already had a loyal customer in me, but my loyalty has gone up a notch.